Epicor Help Desk
Using epicor it service management itsm.
Epicor help desk. Epicor help desk if you are enrolled for epicor s annual maintenance and support you can get many of your erp problems solved by contacting their support line at 888 epicor9. Epicor support is a worldwide operation with over 350 people in 14 support centres located around the world. Session key session key. These solutions provide the scalability and flexibility businesses need to succeed in todays highly competitive global economy.
All epicor solutions are backed by the expertise of epicor support services. Epicor is a global business solutions provider in the midmarket serving over 20000 customers in over 140 countries with software solutions that support over 30 languages. Driven by customer satisfaction and success epicor global support services will keep you on the path to greater productivity and optimization. About epicor help desk software.
Help desk 2w technologies help desk is a great way to tap into the expertise that you need. Epicor software professional consulting provides a variety of services supporting implementation upgrades process improvement education and software customization. With more than 20 years of operating history and innovation epicor delivers comprehensive enterprise software solutions with a sophistication. Copyright c 2002 2014 bomgar corporation.
For more than 45 years epicor has delivered innovative business solutions to manufacturing distribution retail hospitality and service industries around the world. We provide our customers the best possible technical and application support available today through personnel. Whether you need help with your epicor erp system or any networking solution we are here to help. This places demands on the it department to answer questions quickly fix problems immediately and find ways to prevent issues in the future.
Customers can also access epiccare epicors online customer support center with 247 access to services and resources. Epicor itsm provides a robust set of service management features that support key it processes outlined by itil version 2 and itil version 3 and has been certified by pink elephant as itil compatible in five key service management areas incident management problem management change management configuration management and service level management. A well functioning it infrastructure is essential for the quality and continuity of business processes within an organization.
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